Terms of Service for Black Diamond Limo NYC INC

Last Updated: December 18, 2025

Welcome to BLACK DIAMOND LIMO NYC INC (“we,” “us,” “our”).
These Terms & Conditions govern the use of our Website https://blackdnyc.com, our booking system, and our transportation services. By accessing our Website or booking our services, you agree to these Terms.

If you do not agree, please do not use our Website or services.

1. Company Information

Business Name: BLACK DIAMOND LIMO NYC INC
Owner: Louis Alejandi Asitimbay
Location: Manhattan, New York, USA
Email: info@blackdnyc.com
Phone: (516) 500-5526
Website: https://blackdnyc.com

2. Use of Website

You agree to use our Website only for lawful purposes and not to disrupt, damage, or impair its functionality.
You may not attempt to access restricted areas, interfere with servers, or misuse forms.

3. Booking & Reservations

When submitting a booking or quote request:

• You confirm all information provided is accurate.
• Pickups are not guaranteed until confirmed by our team.
• Prices may vary based on distance, time, vehicle type, traffic, or service conditions.
• We reserve the right to decline or cancel a booking if necessary.

We will always notify you of changes, updates, or confirmations via email, call, or SMS.

4. Payment & Charges

By booking a ride, you agree to:

• Pay all applicable service charges, tolls, taxes, and fees.
• Provide valid payment details when required.
• Accept additional charges for extra stops, waiting time, delays, or vehicle upgrades.

Fraudulent payment attempts will be reported and may result in cancellation.

5. Cancellation & No-Show Policy

• Cancellations must be communicated directly to us by call, SMS, or email.
• Same-day cancellations may incur a fee depending on the service type.
• No-show clients may be charged the full fare.

Details vary by booking and will be communicated as applicable.

6. SMS Communications (A2P 10DLC Compliance)

When you submit your phone number through our Website, you agree that:

• We may send SMS messages related to your inquiry or booking.
• Messages may include confirmations, reminders, updates, or support.
• Message and data rates may apply.
• You may opt out at any time by replying STOP.

We do not use SMS for unsolicited promotional offers.
We do not sell or share phone numbers with third parties for marketing.

7. Customer Responsibilities

You agree to:

• Provide accurate pickup/drop-off information.
• Be ready at the scheduled time.
• Ensure all passengers behave safely and respectfully.
• Comply with local rules (seatbelts, behavior, prohibited items).
• Avoid causing damage to the vehicle.

Any cleaning or repair fees caused by customer behavior will be billed.

8. Service Limitations

We are not responsible for delays or cancellations caused by:

• Traffic
• Weather conditions
• Road closures
• Accidents
• Mechanical issues
• Events beyond our control

We will make every reasonable effort to provide timely and safe service.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages.
• Our total liability for any claim will not exceed the amount paid for the booking.
• Items left in vehicles are the sole responsibility of the customer.

You agree to hold us harmless from claims arising from misuse of our Website or services.

10. Privacy & Data Protection

Your personal information is governed by our Privacy Policy, which explains how we collect, use, and protect your data.

11. Website Content Ownership

All content on our Website, including logos, images, text, and design, is owned by BLACK DIAMOND LIMO NYC INC and may not be copied or used without permission.

12. Changes to Terms

We may update these Terms & Conditions at any time.
The updated version will be posted with a new “Last Updated” date.
Continued use of our Website or services means you accept the updated Terms.

13. Contact Information

For questions about these Terms, contact:

BLACK DIAMOND LIMO NYC INC
Manhattan, New York, USA
Email: info@blackdnyc.com
Phone: (516) 500-5526
Website: https://blackdnyc.com